1. Use of price quoting system 

1.1 The cryptocurrency price quoting system provided by One Satoshi shows the quoting prices of the exchange rate between different crypto commodity against multiple fiat currency. 

1.2  You agree that the exchange rates displayed on the price quoting page are non-contractual. The display rates are for reference at a particular moment representing the tentative willingness of One Satoshi to accept a trade request based on the rates. 

1.3  The exchange rates change according to market movements. The pace of price updates by One Satoshi is not guaranteed to reflect real time changes. 

1.4  The markup and markdown of the prices are subjected to changes according to a basket of factors, including but not limited to market sentiment, volatility, market supply and demand etc. 

1.5  One Satoshi grant you limited rights to view and use the price quoting system only under the following explicit circumstances (a) you trade with One Satoshi, (b) you be educated about how the cryptocurrencies work and (c) you use the pricing data personally and for non-commercial uses. 

1.6  You agree that you are prohibited to use the price quoting system to quote price to any third parties for business uses. Third parties include any organizations outside One Satoshi and its parent or subsidiary companies. 

1.7  The validity of the quoted price accepted by both parties only last for 5 minutes. 

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2. Trades and payments 

2.1 Buying cryptocurrency commodities from One Satoshi 

Pre trading stage 

2.1.1  You agree that price negotiation is not accepted. 

2.1.2  You agree that you must specify all the following (a) the buying amount in either fiat currency or cryptocurrency, (b) the payment methods, (c) your receiving cryptocurrency address. 

2.1.3  You must provide a correct address and assure its validity. One Satoshi will not be responsible for any disputes if you provide an invalid address. 

2.1.4  A trade contract will be open after you accept our quoted price. Once a trade contract is open, the “Trading” stage is entered. 

Trading stage 

2.1.5  You agree to pay the amount of the contract in full as soon as possible before we send the cryptocurrency. 

2.1.6  If you pay by cash, a cash validator counter machine (“cash machine”) will be used to prevent counterfeit cash notes. Any cash notes which are rejected by the machine would not be accepted. 

2.1.7  The cash machine would also confirm the amount is correct and matching the amount specified in the contract. 

2.1.8  The fiat currency once transferred to us is non-refundable. 

Confirming stage 

2.1.9  After the amount in fiat currency specified in the contract is collected by One Satoshi, we would transfer the amount in cryptocurrencies specified in the contracts to you. 

2.1.10  A physical receipt will be issued to you, specifying the trade details including transaction date, cryptocurrency type, cryptocurrency amount, fiat currency type, fiat currency amount, your payment method etc. 

2.1.11  One Satoshi would pay considerably high enough amount of sending fees in the blockchain network to confirm the transactions. The sending fees are borne and paid by us. 

2.1.12  One Satoshi would NOT be responsible for any delays on the blockchain network despite we have paid considerably high enough amount. 

2.1.13  Upon any delays which One Satoshi is responsible, including but not limited to technical glitches or system technical issues, the amount of cryptocurrency would be transferred to you immediately after the issues were fixed. 

2.1.14  You agree that there is no contractual obligation that One Satoshi would fix within estimated time of arrival (“ETA”) unless the ETA is compromised and agreed by both parties based on the severity. 

2.1.15  You may choose to leave or sit-and-wait in the designated area until closure of business while the trade is in confirming stage. 

Post trading stage 

2.1.16  The transferal of cryptocurrency is said to have finished after obtaining certain number of confirmations. The numbers of confirmations are specified in Appendix A. 

2.1.17  After the trade has finished, follow up services are provided. If you have any questions, you would be entitled to follow up service by giving the receipt reference number or unique transaction ID. 

2.1.18  In rare circumstances due to technical issues of the service provider API, there may be tiny discrepancy in the cryptocurrency amount sent to you. Under these circumstances where you receive less than the amount shown on the receipt, we reserve the rights to refund fiat currency correspondingly to you.

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2.2 Selling cryptocurrency commodities to One Satoshi 

Pre trading stage 

2.2.1  You agree that price negotiation is not accepted. 

2.2.2  You agree that you must specify all the following (a) the buying amount in either fiat currency or cryptocurrency, (b) the payment receival method. 

2.2.3  We would provide you our cryptocurrency receiving address. You must correctly enter the address we provide. One Satoshi will not be responsible for any disputes if you transfer to a wrong address. 

2.2.4  A trade contract will be open after you accept our quoted price. Once a trade contract is open, the “Trading” stage is entered. 

Trading stage 

2.2.5  You agree to first send the amount of the cryptocurrency in full to our address before we transfer the fiat currency to you. 

2.2.6  You may freely choose and specify the amount of sending fees to the blockchain network to confirm the transactions. The sending fees are borne and will be paid by you. 

2.2.7  You understand that if you choose a low sending fees, the transaction may require a longer time to be confirmed. You would not be able to receive the fiat currency until the transaction is confirmed. 

2.2.8  After you have transferred the cryptocurrency to us, you would need to present us the screenshot of sending which clearly indicates the sending amount and our receiving address. 

2.2.9  The transferred cryptocurrency once transferred to us is non-refundable. 

Confirming stage 

2.2.10  One Satoshi would wait for enough confirmations on blockchain specified in Appendix A and confirm that the receiving amount matches with the contract. 

2.2.11  During the confirming stage, you may choose to sit-and-wait in the designated area. 

2.2.12  Once the transaction is confirmed, we would transfer you the amount of fiat currency by your specified payment receival method. 

2.2.13  A physical receipt will be issued to you, specifying the trade details including transaction date, cryptocurrency type, cryptocurrency amount, fiat currency type, fiat currency amount, your payment method etc. 

2.2.14  You are required to sign on the receipts after you have received the fiat amount from us. 

Post trading stage 

2.2.15  After the trade has finished, follow up services are provided. If you have any questions, you would be entitled to follow up service by giving the receipt reference number or unique transaction ID. 

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2.3 Blockchain accuracy and discrepancy
2.3.1 You accept that whenever any discrepancy arises, the below sites and authorities are the only authenticated blockchain data sources. 
2.3.1 (a) Bitcoins: blockchain.com
2.3.1 (b) Ethereum: etherscan.io
2.3.1 (c) Tether (ERC-20 format): etherscan.io
2.3.1 (d) Tether (TRC-20 format): tronscan.org

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2.3.2 You agree that you willfully perform all actions in the premises, including but not limited to
2.3.2 (a) installing a new wallet,
2.3.2 (b) sending cryptocurrency to an external address, and
2.3.2 (c) receiving cryptocurrency from an external address,

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2.3.3 You agree that staff in the premise are not lawfully obliged to validate your input address and cryptocurrency transferal protocol. 

2.3.4 You agree that funds sent on a wrong blockchain are not recoverable. Full responsibility will be borne by you if cryptocurrency were sent on a wrong blockchain. One Satoshi contractually would not compensate for your loss.

2.3.5 You agree that you will only send USDT tokens to our specified contract(s) address of ERC-20 and/or TRC-20. Tokens of any other contract will not be recovered by One Satoshi. Full responsibility to the loss of token assets will be borne by you.

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3. Record keeping 

3.1  One Satoshi records and stores all trades details electronically. This combats money laundering and other financial crimes by fulfilling the record-keeping principle. 

3.2  One Satoshi records all transactions happened on the blockchains of the trades, including both the in-transfer and out-transfer transactions. 

3.3  One Satoshi adopts a set of internal policies to reveal records upon requests by international law enforcement or regulatory authorities. 

3.4  If required by local or international law enforcement or regulatory authorities, and our internal policies conclude to reveal any records or data to such authorities, you acknowledge that we may disclose our data to the related authorities, including but not limited to your identity, your trade details, any videotape footages etc. 

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4. Regulatory and compliance 

4.1 Compliance risk mitigation 

4.1.1  We have the rights to use external compliance software to analyze any of your given data including your name, contact numbers etc. 

4.1.2  We have the rights to reject your trade requests anytime. Common reasons include but not limited to (a) you are on sanction list, (b) you are a politically exposed person (PEP), (c) you are involved in indictable litigation or crimes, (d) your cryptocurrency address is flagged as high risk etc. 

4.1.3  We have absolute rights and full autonomy to terminate the trade anytime based on any reasons, including but not limited to your legitimacy of your source of funds, your nature of business, your historical transaction behaviours, alerts of third-party compliance software etc. 

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4.2 KYC policy and verification process 

4.2.1  If you intend to transact with contract fiat amount larger than 80,000.00 HKD, you are required to go through our KYC/AML/CFT process. This is solely to fulfill the regulatory and compliance purpose. 

4.2.2  You will be required to fill in our KYC form. 

4.2.3  Identity documents would be required, including but not limited to your Macau identity card, valid passport, address proof, source of funds proof etc. 

4.2.4  All your information will be stored safely and used following the Data Protection Principles ("DPP") under The Personal Data (Privacy) Ordinance ("PDPO") of Macau jurisdictions. 

4.2.5  Except the essential use of compliance software to fulfill KYC/AML/CFT purpose and reveals to regulatory or law enforcement authorities, we would not give, expose, disclose, or sell your information to any organizations or parties outside One Satoshi and its subsidiary or parent companies. 

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4.3 AML policy, fraudulent transactions, and reporting 

4.3.1 When you initiate a trade with One Satoshi, you agree that that you abide by the local laws in the jurisdiction of Macau Special Administrative Region, including but not limited to 

(a) Macau Law No. 2/2003 (Tax Law),
(b) Macau Law no. 17/2009 (Prohibition of the illicit production, trafficking and consumption of narcotic drugs and psychotropic substances),
(c) Macau Law no. 6/97/M (Organized Crime Law), 
(d) Macau Law no. 3/2006 (Prevention and repression of crimes of terrorism),
(e) Macau Law no. 2/2006 (Prevention and repression of the crime of money laundering). 

4.3.2  One Satoshi has the rights to review and analyze your historical trading patterns. 

4.3.3  One Satoshi has the rights to file a suspicious transaction report (“STR”) to the Macau The Financial Intelligence Office, by the sole discretion of the company, that under no circumstances should you be informed. 

4.3.4  We reserve the right to report any fraud or actions attempted to commit frauds to local law enforcement authority without prior notice. 

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5. Taxations 

5.1  One Satoshi follows the Inland Revenue Ordinance (Cap. 112) in Macau jurisdiction. 

5.2  One Satoshi reports taxation following the corporations profit tax rates and accounting and auditing principles. 

5.3  One Satoshi accounts the internal ledger in dual currency formats of fiat-currency and cryptocurrency. 

5.4  One Satoshi attempts to account and audit on a monthly basis. 

5.5  One Satoshi would not provide you any legal, tax or investment advices. You agree that you would consult your taxation professionals before initiating a trade with us. 

5.6  Trades are considered to be unsolicited, that you fully agree that you have not received any investment advices from One Satoshi. 

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6. Privacy and data protection 

6.1  All branches and premises are equipped with 24/7 CCTV continuous video 

recording system. 

6.2  All face-to-face trades conducted in the branches and locations will be video-taped. The videos are uploaded real time with encryption to the cloud service providers outside Macau jurisdiction. 

6.3  The contents of the videotapes will be stored by One Satoshi following the internal CCTV detention policy. 

6.4  All online and offline communications whenever recordable in electronic format are recorded and archived according to the internal detention policy. 

6.5  You agree that we can use the retained data of yours following the Data Protection Principles ("DPP") under The Personal Data (Privacy) Ordinance ("PDPO") of Macau jurisdictions. 

6.6  If required by local or international law enforcement or regulatory authorities, we would disclose your identity and any videotape footages to related authorities complying with Macau local laws and ordinance. 

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7. Intellectual property 

7.1  All intellectual property belongs to One Satoshi, including both tangible and non-tangible assets. This includes our websites, posters, visual promotion leaflets, promotion foamboards, infographics, educational leaflets, coupons, receipts, logos, brand names, price quoting system, hedging system, transaction system, accounting systems etc. 

7.2  You acknowledge that these intellectual properties do not constitute any solicitation or investment advice. 

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8. Prohibition on third party brokage 

8.1  You agree that you trade for yourself only. 

8.2  You are prohibited to trade as an intermediary for other parties, and you fully acknowledge and comply with our anti-money laundering policies. 

8.3  One Satoshi does not accept any third-party payments. You understand that we would reject any fiat currencies and cryptocurrencies that you intend to trade which do not belong to you. 

8.4  One Satoshi have rights to blacklist customers who intended to commit third-party payments. 

8.5  One Satoshi cooperates with other market makers to provide liquidity. 

8.6  One Satoshi would blacklist competitors who are found to engage in destructive competitions, including but not limited to (a) deploying and/or have deployed predatory pricing strategies, (b) attempting to threat and/or have threatened its horizontal suppliers, (c) attempting to harm and/or have harmed the company by threatening its staff, (d) attempting to conduct and/or have conducted any criminal acts. 

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9. Disclaimers, warranties, and indemnities 

9.1  You acknowledge and agree that One Satoshi would not be held legally responsible for any induced failure or included delay to act, including but not limited to any failure or delay to act by our upstream shareholders, including but not limited to our online cryptoexchange suppliers and their service providers, our banks, our IT infrastructure service providers, and external API providers etc. 

9.2  You acknowledge and agree that One Satoshi would not be held legally responsible for any failure or delay to act caused by circumstances beyond its reasonable control, including but not limited to acts of God, wars, riots, labour strikes, natural disasters, earthquakes, fire, floods, criminal acts, robbery, burglary, unforeseeable and/or unpredictable legislation announcement, government policy changes etc. 

9.3  One Satoshi do not constitute any solicitation or investment advice in any of its contents, including in the websites, posters, visual promotion leaflets, promotion foamboards, infographics, educational leaflets, coupons, receipts, logos, brand names, price quoting system etc. 

9.4  The meanings of terms, representations, conditions in English language prevail in case of any conflicts between translations. Translations in other languages are non-contractual that are subject to definitions and interpretations. 

9.5  One Satoshi reserve full rights to modify the agreement of terms and conditions (“T&C”) before notifying you. The new T&C would take effects on specified effective date. The new T&C are applicable to the new trades which are open after the effective date.